No. Your agent covers the hours your office is closed and the routine questions, so your staff can focus on the calls that need a person.
Most churches use 70–80% of their 100 monthly minutes, with room to spare and no risk of a surprise charge.
Phone carriers bill in whole minutes rounded up, so ChurchCalls.ai counts them the same way — a 15-second call and a 55-second call both use one minute.
Calls route to your own church line instead of billing you per minute — ChurchCalls.ai never charges overage.
Set your fallback to a line that does not forward to your agent — usually a staff cell phone — so transferred calls reach a person instead of looping.
Your number never changes. You forward your existing church line to your agent, so everything you have already printed stays correct.