Most churches use 70–80% of their 100 monthly minutes, with room to spare and no risk of a surprise charge.
Most churches use 70 to 80 of the 100 minutes included at $19.99 a month. That leaves real headroom without paying for capacity you'll never touch.
The mix is what surprises people. A prayer request that needs routing to a pastor runs two to three minutes. A volunteer asking how to serve, about the same. But a meaningful share of what comes in is wrong numbers, robocalls, and sales pitches — each rounding up to a single minute, and each one your staff no longer has to field.
Your heaviest months are usually holidays, a funeral week, or a building campaign, and most churches still stay inside the plan.
If you do reach 100, calls route to your own line instead of billing you per minute. Minutes reset each billing cycle and don't carry over. You'll never spend a dollar you didn't choose to spend.